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Cingular Sued For Deception

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Written by The Roc   
Monday, 10 July 2006

A lawsuit was filed last Thursday in the U.S. District Court in Seattle accusing Cingular of deception. The lawsuit claims that Cingular dismantled AT&T network and downgraded subscribers' service. As service deteriorated, former AT&T Wireless customers were left with three choices:

  • Move to Cingular, which in some cases involved an $18 transfer fee. 
  • Pay an early-termination fee, usually $175, to cancel service before the AT&T contract expired.
  • Stay on as an AT&T Wireless subscriber to fulfill the contract but receive poor service.

 

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